Senior Analyst Data Analytics

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The Business

The Role


Join us as a Sr. Analyst as a part of the Commercial & Private Banking Division. This role requires the individual to undertake and deliver analysis, modelling and data-mining services to enable Commercial & Private Banking Division to achieve its financial and sales performance objectives.


What the Business does




The Customer Analytics team is responsible for the development and delivery of analytical insight in order to improve customer experience and engagement and RM effectiveness within the Commercial & Private Bank (CPB).


Global Analytics is broadly divided into four functional domains – Research & Analysis, Data Modelling & Simulation and Creative & Design Services – thus providing end-to-end research and client solutions.  In addition, teams within GA also prepare dashboards, automations, generation of insights to support business performance and strategic discussions through MI, Analytics and Data Foundations for customers across Personal & Business Banking, India Bank and Operations services.


Your Responsibilities


As a Sr. Analyst your key responsibilities will include:


  • Work closely with the product, finance and risk teams on overall delivery on Customer/Product insight and analysis – penetration, usage, opportunity, sector, sizing impact of product changes, Identification of new sales opportunities (inc. campaign design, model build )

  • Deliver tangible benefits to CPB through the innovative use of data to drive better client engagement, improve decision making and increase efficiency

  • Development of the CPB customer value and returns model including the definition and implementation of a single profitability metric at a product, facility and customer level.

  • Deliver high-quality, value-add data driven insights that drive improved decision making with the CPB business and demonstrably moves the business forward and achieves commercial outcomes.

  • Work with the business to interpret and influence their objectives and measure the performance against these objectives where required. Handling multiple stakeholders and working simultaneously on multiple (2-4) projects

  • Responsible for proactively supporting C&P business areas by recommending opportunities for improving financial performance through a more entrepreneurial and customer focused approach to analytics


The Skills you’ll need


In order to be successful in this role, you must have the following skills & experience:


  • Masters in Business Administration / Maths / Statistics / Economics / Operational Research / Quantitative Economics

  • Bachelors Degree in Engineering/Economics/Commerce/Mathematics

  • We are looking for candidates from BE/B.Tech background with 4-8 years of experience in SAS,SQL, Tableu,data management and who have a good understanding of banking domain.



Why RBS?


RBS doesn’t just provide you with an exciting work and a generous pay package. We take pride in ensuring your personal and professional development is first & foremost. You will have access to a range of development and learning programs, services and support designed to help you manage and balance your work/life priorities.


Whether its retirement planning, supporting a charity close to your heart or taking care of your well-being, RBS makes sure you are taken care of. For more information on our benefits, please visit our website


At RBS, our purpose is to serve customers well. We serve around 24 million customers across the globe, and our aim is to consistently meet their needs wherever they find us.  Our ambition is to become the UK’s number-one bank for customer trust, service and advocacy by 2020. Our global workforce is integral to helping us achieve this goal.


With colleagues across 5 main states, and connected across-the-globe by common values and a unified ambition, RBS India delivers vital bank functions that help us offer truly round-the-clock support to our UK customers, and 24/7 banking to our international customers.


RBS welcomes applications from all sections of the community.




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