Associate, Data Management
The core objective of the team is to facilitate new business transacted with the bank and support sales and trading, providing a one-stop-shop for the business and clients resulting in accurate and timely account set up.
What the Business Does
Client Operations and Delivery are a team within the COO function that focuses on client lifecycle management activities which include Client Due Diligence, Client Onboarding, Client Data Management, Client Outreach & Regulatory Lifecycle, Client Exits & Deactivations, and financial Crime
The team focuses on activating the client and making sure that static data is in place. Once the client is on boarded, teams performs periodic review of KYC as well as client data maintenance. They also perform a number of control functions namely, managing T+1 reports, Quality assurance, sanction screening etc.
The teams work in a dynamic environment whereby they need to adapt to internal (bank wide initiatives) as well as external changes (namely Brexit, ICB) etc. The impact around these changes need to be implemented in a swift and seamless manner.
Managing expectations of internal support functions with insight into client requirements and development of business
Prioritisation of workflow across the business to support key transactions and growth of business with clients
Trouble shooting areas slowing business and provision of solutions
Facilitation of front-to-back static set up of new client accounts, including SSI’s, ensuring accuracy and completion
Facilitation of the on-boarding of clients will involve close working relationship with external Clients, Risk, Legal, Operations, Sales, Trading and Relationship Management colleagues.
Gathering of account opening documentation and completion of AML/KYC requirements
Working closely with the CIB Business to ensure stakeholder expectations are met, with efficient processes, to meet and exceed SLA/KPI/KRIs and thereby achieving customer satisfaction
- Identifying risk and control issues, escalating where necessary and taking preventative and remedial actions as appropriate
To periodically review procedures ensuring they are fit for purpose, being followed, and proactively try to enhance the standards in place
Skills You Need
Minimum of 2 years experience in Funds Client Onboarding process
Knowledge of Anti Money Laundering (AML) and Know Your Client (KYC)
Excellent communication skills at all levels
Ability to work accurately, at speed and under pressure to meet deadlines
Flexible work approach, calm, logical thinker
Good interpersonal skills and ability to build strong relationships with key stakeholders
Attention to detail and high level of accuracy
Awareness of potential risk
Proactive with change/continuous improvement.